Shipping
*Any order only purchase "Buy On Behalf" items, will deliver to SF Locker/Pick up store.
|
Region |
Delivery Method |
Delivery charge |
|
Hong Kong |
S.F. Express/SF Self-pickup (Convenience Store/Shell Station/SF Locker/Pickup Store） Click > SF Service Partner Locations Click > SF Locker Locations |
1 item -you can choose -"delivery fee to be collected" = pay when you receive the parcel or -"delivery fee prepaid" =pay when you check out (flat rate HK$35) 2 or more items = Free Shipping |
| Macau | S.F. Express | 1 item -you can choose -"delivery fee to be collected" = pay when you receive the parcel or -"delivery fee prepaid" =pay when you check out (flat rate HK$35) 2 or more items = Free Shipping |
|
China |
S.F. International Express *China customers must provide correct recipient's full name and address in Chinese |
Purchase less than HK$3000 =Flat rate HK85 (<2KG) Purchase HK$3000 or more = Free Shipping |
|
Taiwan |
S.F. International Express *China customers must provide correct recipient's full name and address in Chinese |
Purchase less than HK$3000 =Flat rate HK85 (<2KG) Purchase HK$3000 or more = Free Shipping |
|
Oversea (Others) |
S.F. International Express or Other Advance Couriers *Oversea customers must provide correct recipient's full name and address in English |
Shipping charge will be applied to your final payment |
*Free Shipping not included for <Buy on Behalf Items>*All import (customs) duties and/or taxes are borne by customers |
All Oversea Customers
SF Express International
SF international distribution can deliver goods to most overseas customers. As the freight rates vary from region to region, you will be informed of the exact freight rates by email when the items you ordered are all arrived. You can pay the freight rates via Paypal separately.
Please refer to S.F. Speedy Express & International Express Service Rates
S.F. Express: search with tracking number
https://htm.sf-express.com/hk/en/index.html
Customs Duties：
* Shipments will be delivered with duty and tax unpaid. Therefore, all import (customs) duties and/or taxes will be charged once the parcel reaches its destination country. If any, these charges must be paid by the customers.
* Customers agree to take full liability for all return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.
* Please note that according to customs regulations, we cannot declare purchased items as gifts or list an amount lower than the actual product price.
Reminders：
* Please do not use PO Box address for delivery address.
* It is your obligation to enter correct delivery address details at the time of ordering. We're not obliged to re-send the order to the correct address at our expense.
* For customers who fulfilled the requirements of free shipping, we are only responsible for one time delivery charge. If the recipient is absent at the time of delivery at the specified address, the additional charges that arise from the second delivery will be borne by you and will be charged accordingly.
* It is your responsibility to inform us if any order does not arrive. Once we learn an order has not arrived by the due date, we will lodge enquires with the courier company to ensure delivery occurs asap.
* We will not accept liability for any loss or damage arising from a late delivery.
* Customers agree that late delivery does not constitution a failure of our agreement and does not entitle you to cancel the order.
* We will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.